HIRING! HIRING!! 

Role: Deputy Head of Outsourcing 

Location: Lekki Phase 1 

Industry: Consulting

Salary: #450,000 (Open for Negotiation) 

We are looking for a Deputy Head of Outsourcing who will oversee the delivery of HR Outsourcing operations and service delivery covering outsourced roles. This covers workforce planning; recruitment and onboarding; employee services; employee engagement and related support to services to ensure high performance, employee engagement and retention levels.

        Job Description 

- Overseeing HR outsourcing operations, managing HR policies, ensuring compliance with labor and employment laws.

- Handling employee relations, and implementing HR management strategies on a day-to-day basis.

- Drive the implementation of core HR processes across the business ensuring correct governance and alignment to business goals and Sector timelines.

- Ensure that effective staffing strategies and plans are in place for the business to provide the right skills and competencies to support the client’s business needs.

- Coach HRBP on good behavioral practice and performance improvement.

- Provide a focus for SLA management and customer satisfaction across the sector. Ensure the information systems and the review structure for SLAs and client satisfaction are in place and effectively used.

- Contribute to the development of meaningful HR Strategy, plans and deliverables within the Outsourcing sector.

- Effective financial management to ensure budget plans are met/exceeded, costs are controlled and constantly assessed.

- Provides leadership and support for new business opportunities. Takes an active role in bids and supports the transition and implementation of new business (including new service offers)

  QUALIFICATIONS 

- B.Sc./HND in related field.

- Minimum of Six (6) years HR Generalist experience.

- Membership with HR Professional bodies will be an added advantage

  Skill Requirements 

- Human Resources (HR) and HR Management skills

- Knowledge of Labor and Employment Law

- Experience in developing and implementing HR Policies

- Strong background in Employee Relations

- Excellent written and verbal communication skills

- Experience in Business Process Outsourcing (BPO) is a plus